Terms and Conditions | cardtime Official Casino Guidelines

1. Acceptance of Terms

By accessing or using the cardtime platform, you agree to be bound by these Terms and Conditions. These terms constitute a legal agreement between you (the user) and cardtime.

We reserve the right to update these terms at any time. Continued use of the website after changes have been posted constitutes your acceptance of the revised terms. We encourage users to check this page regularly for updates.

2. Eligibility

To use our services, you must meet the following criteria:

• You must be at least 18 years of age or the legal minimum age required by the jurisdiction in which you reside.
• You must possess the full legal capacity to enter into a binding contract.
• You must be accessing the site from a permitted region; access from restricted territories is strictly prohibited.

3. Account Registration and Security

When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials.

• Verification: We require Know Your Customer (KYC) verification. You must provide valid documentation before any withdrawals can be processed.
• Account Limits: Only one account is permitted per individual, household, or IP address. Duplicate accounts will be closed.
• Security: If you suspect your account has been compromised, you must notify our support team immediately through the official channels on this site.

4. Deposits and Withdrawals

We support various payment categories for your convenience. All financial transactions are subject to the following:

• Limits and Timing: Deposit and withdrawal limits, as well as processing times, are displayed within your account and may vary based on the chosen payment method.
• Ownership: You may only use payment methods that are registered in your own name. Third-party payments are strictly forbidden.
• Payouts: Verification of identity and ownership of the payment method is mandatory before any funds are released.

5. Bonuses and Promotions

Promotions are designed to enhance your experience. Please note that each offer carries its own specific terms. For current offers, please visit our Promotions page.

• Wagering Requirements: Bonus funds usually come with "playthrough" or wagering requirements, meaning you must bet the bonus amount a certain number of times before it converts to withdrawable cash.
• Bonus vs. Cash: Bonus funds are tracked separately from your real cash balance.
• Betting Limits: Maximum bet limits may apply while a bonus is active. Exceeding these limits may result in the cancellation of the bonus.
• Abuse: Any attempt to manipulate bonuses through hedge betting or collusion is considered bonus abuse and will result in the removal of funds.

6. Game Rules and Fair Play

We are committed to providing a fair gaming environment.

• RNG: All game outcomes are determined by certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure impartiality.
• Technical Issues: In the event of a technical glitch or connection failure during a round, the round may be voided and the original stake refunded to the player.
• Disputes: Any disputed game rounds will be investigated based on the server logs provided by the game supplier.

7. Prohibited Activities

The following activities are strictly prohibited on cardtime:

• Fraudulent behavior, including the use of stolen identities or payment methods.
• Initiating chargebacks after receiving winnings.
• Collusion with other players to manipulate game outcomes.
• Arbitrage, hedge betting, or the use of bots and automation software.
• Exploiting technical glitches for financial gain.
• Any activity related to money laundering.

Violation of these rules may result in immediate account suspension, forfeiture of all funds, and reporting to relevant authorities.

8. Responsible Gambling

We encourage all users to gamble responsibly. We provide several tools to help you manage your activity:

• Management Tools: You may set deposit limits, session reminders, and cool-off periods within your account settings.
• Self-Exclusion: You can request to be self-excluded from the platform. Please note that once a self-exclusion period is set, it cannot be cancelled early.
• Further Info: Detailed guidance is available on our Responsible Gaming page.

9. Intellectual Property

All content, including logos, graphics, text, and software on this website, is the property of cardtime or its partners and is protected by copyright laws.

Users are granted a limited license to access the site for personal use. You may not copy, reproduce, or distribute any part of the site without prior written consent.

10. Availability and Liability

Our services are provided on an "as is" and "as available" basis. While we strive for 100% uptime, we are not liable for interruptions caused by maintenance or events beyond our reasonable control.

In the event of an obvious error (e.g., a typographical error in odds or a technical fault resulting in an incorrect balance), cardtime reserves the right to correct the error and adjust the account accordingly.

11. Suspension and Termination

We reserve the right to suspend or close any account if we believe the user has breached these terms.

• Investigations: During an investigation into suspected fraud or abuse, account access and withdrawals may be temporarily frozen.
• Balances: If an account is closed for a breach of terms, we reserve the right to withhold funds associated with the prohibited activity.

12. Data Protection

Your privacy is important to us. We collect and process your data in accordance with our security standards and local regulations. For full details on how we handle your information, please refer to our Privacy Policy.

13. Complaints and Disputes

If you have a concern, we request that you first use our internal complaint channels to resolve the issue.

When submitting a complaint, please provide your account ID, the date of the incident, and a clear description of the problem. If a dispute cannot be resolved internally, it will be handled in accordance with the laws applicable to the Philippines.

14. Changes to These Terms

These terms may be amended from time to time. All changes will be posted on this page with a revised "Effective Date". It is your responsibility to review these terms periodically to ensure you are aware of the current rules.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact our support team through the official channels provided on the Support page of this website.